A personalised welcome video is an effective way to make a positive first impression and build a strong relationship with your new customers. By creating a video that speaks directly to your new customer, you can show them that you care about their business and that you are committed to their success.
- Set up integration
- Create a template to reuse
How to create a template
Manual Vs Automated
Manual is recommended as that is a lot more personal. However automated takes out the hassle of recording new videos all the time. They just have to record one video and that's it.
- As soon as a new contact is added to Vumu, they will get an email notification.
- Find the Contact by clicking on email
- Record a video from within the Contact profile.
- Preview and send
- Look out for replies in the inbox.
Note: This is not fully automated. That feature is being launched next week starting 8 August 2022.
- Create personalized Landing page
- Create an image. E.g Create an image of themselves holding a board with <First.Name> and welcome message. At the last step, add the personalized Landing page behind it.
- They just have to create this once for all future customers.
- Repeat the steps from ‘Manual’. Only this time, they don't have to record a video every time. They can choose the personalized image they created and just send that over. Their customer will click on the image and land onto the personalized landing page.